If for some reason you need your order sooner than our standard postage time – contact us before placing your order and we will endeavour to accomodate your request.
OVERSEAS ORDERS
Overseas shipping is available and will be calculated at time of checkout.
ACCEPTED METHODS OF PAYMENT
All transactions will be billed in NZ dollars.
Pay securely using Stripe for Mastercard & Visa card purchases or you can direct deposit into our bank account. Once payment has cleared into our account, your order will be packed and sent.
SECURITY
When you place orders with The Dark Heart Beard Co, your transactions are encrypted using Secure Sockets Layer (SSL) encryption technology, the industry standard in e-commerce transaction security. Encryption scrambles the information transmitted across the Internet, including your credit card number, name and address. SSL also verifies the identity of the server and confirms that the original message arrives safely at its destination.
REFUNDS
It is important to us that you love your purchase and because we believe in the quality and freshness of our products we will stand by them up with our 100% money back guarantee.
If you’re not 100% happy, simply contact us within 2 weeks of purchase to arrange the return of goods and a full refund.
Please note – no returns will be accepted for products that have been stored or used incorrectly or inappropriately. Please see “product care”.
